Privacy Policy

Effective date: August 01, 2025

1. Scope

This Privacy Policy describes how Jerry Ellis Construction LLC collects, uses, discloses, and protects personal information when you visit ellisestates.net, request an estimate, or communicate with us (together, the “Services”).

2. Information we collect

Information you provide

• Contact details (name, email, phone, address)

• Project information and preferences

• Messages, notes, and uploaded files

• Consent choices (e.g., SMS opt‑in/opt‑out)

Information collected automatically

• Device and usage data (IP address, browser, pages visited, referrer/UTM tags)

• Cookies and similar technologies for basic site functionality and analytics (see “Cookies”).

Information from third parties

• Communications and delivery metadata from email/SMS providers (e.g., Twilio)

• Calendar and scheduling metadata

3. How we use information

We use information to:

• Provide estimates, schedule and manage appointments, and deliver customer service

• Send transactional emails and SMS confirmations/reminders (with your consent where required)

• Maintain safety, security, and fraud prevention

• Improve the site and Services, including analytics and troubleshooting

• Comply with legal obligations and enforce our Terms

4. Legal bases (EEA/UK only)

Where applicable, we rely on: (a) contract (to provide Services); (b) consent (e.g., SMS opt‑in, certain cookies); and (c) legitimate interests (site security, analytics, customer support), balanced against your rights.

5. Sharing of information

We share information with service providers who help us operate the Services, such as:

• Website hosting and security

• Email delivery

• SMS/MMS messaging (e.g., Twilio)

• Analytics and performance tools (e.g., server logs, optional Google Analytics) These partners are contractually obligated to protect your data and use it only for our instructions. We may also disclose information when required by law, in connection with a business transfer, or to protect rights, safety, and property.

6. Cookies & analytics

We use essential cookies for site functionality and may use optional analytics cookies. You can control cookies through your browser settings. If we deploy Google Analytics or similar tools, we will provide a cookie notice and, where required, obtain consent.

7. Data retention

We retain personal information for as long as necessary to fulfill the purposes described above—generally:

• Appointment/estimate records: up to 7 years (for business records)

• Communications logs (email/SMS): up to 3 years

• Website logs: up to 12 months We may retain data longer where required by law or to resolve disputes.

8. Data security

We implement reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

9. Your choices

• SMS: Reply STOP to opt out; START to opt in again; HELP for help.

• Email: Use the unsubscribe instructions in emails or contact us.

• Cookies/Tracking: Adjust browser settings or use available cookie controls.

• Access/Deletion: Contact us to request access, correction, or deletion of your personal information, subject to applicable law.

10. Region‑specific disclosures

California (CCPA/CPRA). If you are a California resident, you may request: (a) access to categories/specific pieces of personal information; (b) deletion; and (c) correction. We do not “sell” or “share” personal information as defined by California law, nor do we knowingly collect data from children under 18. Submit requests at [email protected] or (317) 854‑0003. We will not discriminate against you for exercising your rights.

Children’s privacy. Our Services are not directed to children under 18, and we do not knowingly collect their information.

11. International transfers

If you access the Services from outside the United States, your information may be processed in the U.S. by us and our providers. By using the Services, you consent to these transfers.

12. Changes to this Policy

We may update this Policy from time to time. The “Effective date” above reflects the latest version. Material changes will be highlighted on this page.

13. Contact us

Questions or privacy requests? Contact Jerry Ellis Construction LLC at:

• Email: contact@ellisestates.net

• Phone: (317) 854-0003

• Address: 15 Cuba Road, Spencer, Indiana, 47460

SMS Program Disclosure (for use on booking form/footer)

By checking the box and submitting, you agree to receive transactional SMS messages from Jerry Ellis Construction LLC related to your appointment (1–3 msgs/appointment). Message & data rates may apply. Reply STOP to opt out, START to opt in, HELP for help. Consent not required for purchase.